Refund Policy
Refund Policy
Made-to-Order Products
Because every pair of AHMED Footwear is handcrafted specifically for you after your order is confirmed, we are unable to accept returns or offer refunds for change of mind, incorrect size selection, or reasons unrelated to product defects.
Defective or Damaged Items
If your order arrives damaged or with a manufacturing defect, please contact us within 3 days of delivery at ahmedfootwear4@gmail.com with your order number and photos of the issue. We will review each case individually and offer a repair, replacement, or refund at our discretion.
Order Cancellations
Because production begins shortly after your order is confirmed, cancellation requests can only be honored if production has not yet started. Please contact us as soon as possible if you need to cancel.
How Refunds Are Processed
Approved refunds will be issued to your original payment method within a reasonable timeframe after approval.